Platform team
Our side. Maintains the standards library and edition updates, provisions hospitals, supports your quality team and never touches your clinical data without your instruction.
How it works
Six months of routine, not six weeks of panic
Hospitals rarely fail assessment on clinical quality. They fail on the paper trail behind it. This is the sequence NABHDesk is built to support.
Week 1 — set up the hospital
Select the accreditation programme, add departments, add users at the right access level, and mark objective elements that do not apply to your scope of services. Ten minutes of applicability work saves months of chasing elements you were never going to meet.
Weeks 2 to 4 — the first gap assessment
Department heads score their own elements. Score honestly: an inflated baseline hides the work and embarrasses you at mock assessment. Each element that is not fully compliant gets a finding, an owner and a target date on the spot.
Month 2 — documents and committees
Bring the SOPs, policies and manuals under version control and link them to the elements they satisfy. Plan the whole year of committee meetings in advance and appoint the minute-taker for each.
Month 2 onward — indicators start flowing
Switch on the HIS connector or upload the first months from Excel. Assessors look for consistency and for evidence that you acted when a number moved, so a clean twelve months beats a flawless three.
Months 3 to 5 — close the gaps
Audits and drills run on schedule, incidents get root-caused, non-conformities become CAPAs with verification. Chapter readiness climbs where the work is happening and stays flat where it is not, which is exactly the signal leadership needs.
Month 6 — mock assessment
Run an internal assessment in assessor view. Fix what is still red, especially Core elements. Then export the evidence pack and apply.
After accreditation — keep the routine
Surveillance in year two and re-accreditation in year four are the same routine continued. Hospitals that stop the moment the certificate arrives rebuild the whole file again three years later.
Who does what
Three access levels
Level 1
Level 2
Hospital administrator
Usually the quality manager or accreditation coordinator. Full access inside the hospital: adds users, sets permissions, opens assessments, approves documents, closes CAPAs.
Level 3
Day-to-day user
Department heads, IPC nurse, pharmacist, biomedical engineer, HR. Permissions are set per module, so a biomedical engineer sees equipment and their own elements, nothing else.
Start with a gap assessment
We will set up your hospital instance before the walkthrough so your team can score live during the session.
Book a walkthrough